Customer Service

Ray & Dana's Inman Auto Care 286 Inman Ave Colonia, NJ 07067 732-388-4939 Email Us!

Customer Service at Ray & Dana's Inman Auto Care in Colonia, NJ

Modern cars, light trucks, and SUVs are built with advanced technology such as digital dashboards, oxygen sensors, electronic computers, and unibody construction. While today's vehicles run better, longer, and more efficiently than ever before, they still require regular maintenance and occasional repairs to stay safe and reliable.

At Ray & Dana's Inman Auto Care in Colonia, NJ, our goal is to make every service experience simple, transparent, and stress-free. Here's how you can get the most out of your next auto repair visit.

Tips Before Bringing Your Vehicle in for Service:

• Read your owner's manual to understand your car's systems and service schedule.
• Keep a log of repairs and maintenance for easy reference.
• Never ignore dashboard warning lights or unusual noises.
• Bring a written list of any symptoms to share with your mechanic.
• Allow our trained technicians to diagnose the issue and recommend the right solution.
• Take note of when the problem happens-cold starts, braking, acceleration, or specific speeds.

Common Vehicle Maintenance Issues to Watch for

Regularly checking your vehicle can help you prevent costly repairs. Watch for:

• Warning signs: unusual sounds, odors, drips, smoke, or dashboard alerts.
• Performance changes: poor acceleration, reduced gas mileage, rough handling.
• Wear and tear: worn tires, belts, hoses, or low fluid levels.
• Driving issues: vibrations, braking problems, or difficulty steering.

If you notice any of these symptoms, schedule an inspection with our ASE-certified technicians in Colonia, NJ.

How to Manage Your Service Experience

We value open communication with every customer. To make your visit smoother:

• Ask as many questions as needed-our advisors explain repairs in plain language.
• Expect a call before work begins with a full estimate and repair plan.
• Review shop policies, warranty coverage, and payment options before leaving.
• Make sure we have your best contact information so we can update you quickly.

Car Warranty Scam Awareness

Many drivers in New Jersey receive fake car warranty calls. Scammers often claim your vehicle's warranty is about to expire to trick you into giving away personal information.

FAQs About Car Warranty Scams:

Is there really a car warranty scam?

Yes. Scammers impersonate manufacturers or insurers and may even have details about your vehicle.

What should I do if I gave out information?

Report the scam to the FCC or FTC and monitor your financial accounts. If you used a card, contact your bank to contest charges.

Who is behind these calls?

Regulators link many fake warranty calls to a fraudulent operation involving Sumco Panama companies.

How can I verify if my warranty is real?

Hang up and call your dealer, service provider, or insurance company directly to confirm coverage.

At Ray & Dana's Inman Auto Care, we provide honest, transparent repair services - never scams. If you're unsure about coverage or service needs, our team is here to help.

Serving Colonia, Edison, Woodbridge & Surrounding NJ Communities

Since 1957, Ray & Dana's Inman Auto Care has been a family-owned auto repair shop trusted by drivers across Colonia, Edison, Woodbridge, Rahway, Linden, Clark, and all of Middlesex County.

Schedule Auto Repair in Colonia, NJ

Your car deserves professional care and customer service you can trust. Contact Ray & Dana's Inman Auto Care today to schedule your appointment. Call us or book online for reliable auto repair in Colonia, NJ.

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